Filerton Inc. produces large quantities of products for their customers within tight deadlines. Rece

Filerton Inc. produces large quantities of products for their customers within tight deadlines. Recently, customers have been returning their products to Filerton, citing errors and defects in the items they have received. Which total quality management core value does Filerton need to employ to correct this issue?

Multiple Choice

  • Filerton needs to promote cooperation with vendors, suppliers, and customers.

  • Filerton managers need to measure progress.

  • Filerton needs to ensure quality is designed into their products so errors are prevented from occurring.

  • Filerton needs to hold down costs.

  • Filerton needs to employ methods to meet the needs of internal customers.

Kaylee started a new job in a print shop. She worries about the different chemicals in the workplace, so she requests information about them from her employer. Which employee right under the OSH Act is Kaylee exercising?

Multiple Choice

  • the right to request an OSHA inspection

  • the right to have a representative present at an OSHA inspection

  • the right to a workplace free of chemicals

  • the right to have dangerous substances identified

  • the right to have employer violations posted at the work site

Mark and Amy hold the same position at an organization. However, Mark is paid more than Amy. According to the Equal Pay Act of 1963, what will strengthen the fact that the pay difference is a legal one?

Multiple Choice

  • Mark is more skilled than Amy because he is a male.

  • Amy is not an American citizen.

  • Mark is younger than Amy.

  • Amy is pregnant.

  • Mark works the night shift.

 
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