The estimated number of bags missing for an airline on a daily basis is a critical quality measureAs

The estimated number of bags missing for an airline on a daily basis is a critical quality measureAssume that customer expectation is that between 2% to 5% of the bags can be missing on any given day Over a few days, a sample of flights were evaluated with regards to missing bags The average % of bags missing was 275% and the standard deviation was 236% What portion of the total number of bags were missing that is acceptable to customers? Explain your answers and show the calculations?
For the above question, determine the C values and analyze if the process is capable If it is not capable, What are the measures you will adopt to make it capable For complete credit, you must indicate all possible measures that will make the process capable Use quantitative data with the basis being the current process as described